Windows 10 April Update problems and how to fix them | TechRadar
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Windows 10 KB update is causing serious issues.
At this point, most April Update problems have been fixed, but there are still a few bugbears hanging around out there. The large amount of Windows PCs out there, plus the wildly varied configurations, means problems can and will happen. Many users who used Windows Update to install the latest Windows update are running into problems.
Windows 10 has a built-in troubleshooter that can help identify any problems. This can also reset the Windows Update app, which can help kickstart the installation.
To do this, click the Start menu, then click the cog icon on the left, which will open up the Settings window. Some people are also experiencing problems where the update process works for a while, then reaches a certain point and stops installing the Windows 10 April Update, reverting back to a previous version of Windows If that doesn't work, and you still cannot install the Windows 10 April Update, then you may need to free up some space on your hard drive.
The April Update requires 16GB of free space for the bit version, while the bit version needs 20GB on the hard drive where Windows 10 is installed. If you do not have this space on your hard drive, then the April Update will fail.
So, the first thing you should do if the Windows 10 April Update install fails is to check your drive space in Windows Explorer. If it is running out of space, try typing in "Disk Clean-up" in the search box on the taskbar and select the system disk usually the C: drive. These should be safe to remove, but remember you can't retrieve them once they're gone. If you have antivirus software installed, try disabling that before trying to install the Windows 10 April Update, as that may fix the problem.
You should then enable it and use it normally once the installation has completed. You may even need to uninstall the software temporarily. Just make sure that you reinstall it once the April Update installs successfully. If you are still experiencing problems when trying to install the Windows 10 April Update, then you may need to reset the update service and try again.
Select 'Run as administrator'. Download and install the tool, then open it up and agree to the license terms. There is also the Windows 10 April Update opens in new tab bit ISO file available if you have older bit hardware.
Once the tool has formatted and created the installation drive, you can restart your PC, boot from the drive and install the Windows 10 April Update from scratch. Our How to install Windows 10 guide will show you how. However, according to a report from Hot Hardware opens in new tab , it seems like Microsoft is blocking the update for any machines running Avast. Fortunately, it looks like the most recent windows update, build KB opens in new tab , seems to have fixed it.
The Windows 10 April Update has been blocked on certain Alienware laptops due to a bug causing a black screen when waking from sleep mode. Microsoft has also blocked affected Alienware laptops from receiving the update while it works on a fix. It looks like the problem is more complicated than we thought. We've seen numerous reports that the Windows 10 April Update is causing problems with certain makes of solid state drives SSDs. Microsoft and Intel are aware of the issue, and has placed a temporary block in place, and once the software giant has implemented a fix, the update will be made available for PCs with these SSDs once again.
If you have one of these drives, and have been hit by this problem, you can download Cumulative Update KB, which fixes the problem. Microsoft is working hard to fix bugs in the Windows 10 April Update, however a recent cumulative patch, titled KB Version , which aimed to address some of the issues found in the update, looks like it actually causes some problems on certain PCs.
Apparently, after installing the patch, some PCs are no longer booting, and are instead simply showing a black screen when turned on. Windows 10 should now boot into Safe Mode. The member of the Community forums who found the bug suggests that in Safe mode you open up the Command Prompt and type in the following commands:.
This will stop your PC from always booting into Safe Mode. Once you restart your PC, it should load Windows 10 correctly. Hopefully Microsoft will release a much more straightforward fix for this issue soon. Fortunately Microsoft has assured us that a fix is incoming , and it should be available on Windows Update now. Install the Those on Windows tablets without a keyboard can trigger the same command by simultaneously pressing both the volume-up and volume-down buttons three times for two seconds.
Some people have been reporting that after updating to Windows 10 April Update, their on-screen keyboard, which is used to type with on a touch-screen device, no longer works. To fix this, open up the Settings app, then go to 'Devices' and click on 'Typing' in the left-hand menu. Some people have noticed that their Microphone no longer works after installing the Windows 10 April Update. To fix this, go to Settings and then look under 'Privacy' to make sure apps can access the microphone.
However, some people have encountered problems when using it. Once the app has downloaded the files, quickly disconnect your PC from the network either remove the Ethernet cable or turn off your Wi-Fi adapter. Install all the updates that are found, then try installing the Windows 10 April Update again.
Some people have noticed that their Nvidia graphics card is not being shown in Windows 10's Device Manager screen, nor are their options to change its settings. To fix this, download the latest Nvidia driver update opens in new tab from the GPU maker's website.
Undoing changes. This should show you any problems that were encountered. Make a note of these, then search the internet for a solution. If you're still encountering problems with the Windows 10 April Update, or you don't like the changes Microsoft has made, then you can uninstall the April Update and revert to a previous version of Windows.
A window will appear asking you why you want to revert to a previous version. Answer the question this helps Microsoft improve future versions of Windows , then click 'No, thanks' from the next window. This is where it asks you if you want to check for any updates. Click 'Next' on the window that follows, then 'Next' again, making sure you have your Windows log in details handy. Finally, click 'Go back to earlier build' and the Windows 10 April Update will uninstall.
If you wait 10 days to uninstall the Windows 10 April Update, you might find the option is gone. Unfortunately, the only way to uninstall the April Update after that is to perform a fresh install of Windows 10 using an ISO file of an older version. Matt is TechRadar's Managing Editor for Computing and Entertainment, looking after two of the best, and most exciting, channels on the site. He's also a huge film and TV fan and Marvel geek, and his favorite recent film is Dune.
North America. Matt Hanson opens in new tab opens in new tab. See more how-to articles.
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